FAQ

What types of pets do you cater to?

We primarily offer products for dogs and cats, covering everything from beds and grooming tools to feeders and toys.

How do I know which size bed or product to choose?

Each product page provides a detailed size guide. If you’re unsure, feel free to contact us, and we’d be happy to help.

What is your return policy?

We accept returns within 30 days of purchase. Products must be in their original condition. See our return policy for full details.

How long does shipping take?

Orders typically ship within 2-3 business days, and delivery usually takes between 5-7 business days.

Do you offer free shipping?

Yes, we offer free shipping on all orders over $50.

Can I track my order?

Absolutely! Once your order ships, you'll receive an email with tracking information.

Are your grooming tools safe for pets?

Yes, all grooming tools are designed with pet safety in mind and are thoroughly tested for quality.

How do I contact customer support?

You can reach our customer support at kumo1883@gmail.com, or use the Contact Us page for further assistance.